Support at Home Reform 2025Important UpdateThe new Aged Care Reform has kicked-in the 1 November 2025.
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Next Steps
Organising home help and care services is easy. Whether you're applying for Support at Home (SAH) or Commonwealth Home Support Program (CHSP) we're ready to help you.
Our Intake Team is here to discuss your needs and create a personalised care plan that works for you and your family.
To receive government-funded support you’ll need to know what stage you are at. Our Intake Team can guide you to identifying this stage. If you are already eligible, our Intake Team can help you with you home help and care services options. Ready to start?
Understand how the new Support at Home system works and what first steps you can take with our help.
Eligibility Phase
You can have a chat with one of our Intake Team to identify your eligibility and needs:
Application Phase
Obtain a formal assessment:
Assessment Phase
How you are assessed:
Transition Phase
While you wait, explore alternative options:
Inception Phase
After you've been assessed and approved:
Planning Phase
Let's discuss your needs and preferences:
Starting Services Phase
Your services will begin shortly:
